Privacy Policy of the Johnson City MTPO

The Johnson City MTPO respects your privacy and the confidence and trust of individuals who visit and interact with our web site are important to us. No personal information is collected at this site unless it is provided voluntarily by an individual while participating in an activity that asks for the information. The following constitutes our privacy policy:

What information do we collect?
We collect information provided voluntarily from you when you subscribe to our email list, respond to a survey or fill out a comment form.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
  • To personalize your experience (your information helps us to better respond to your individual needs);
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
  • To improve customer service (your information helps us to more effectively respond to your requests for information and support needs);
  • To administer a public notification, survey, comment form or other site feature; and/or
  • To send periodic emails: The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?
Yes, we use cookies on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. For example, data revealed that many users access our website through mobile devices, so our website was updated to be responsive to many different types of devices and formats. Cookies may also help save accessibility preferences. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our website.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our comment/survey forms, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the Tennessee Open Records law, enforce our site policies, or protect others or our rights, property, or safety. The Johnson City MTPO is a division of the City of Johnson City, a local government agency, and regardless of whether information is provided to us by personal visit, mail, email, forms, or web site, it becomes public record and is open to public inspection unless protected by State or Federal law. Public records are subject to the rules and requirements located in Tennessee Code Annotated Title 10 Chapter 7. A public record is defined as follows:

Public record(s) or state record(s) means all documents, papers, letters, maps, books, photographs, microfilms, electronic data processing files and output, films, sound recordings or other material, regardless of physical form or characteristics made or received pursuant to law or ordinance or in connection with the transaction of official business by any governmental agency. (T.C.A. 10-7-301 (6)).

Based on the definition of public records, be aware that any information provided to the Johnson City MTPO could be made available to the public. Requests for public records will be examined for compliance with public record laws.

Third party links
Occasionally, at our discretion, we may include or offer links to other government or agency websites on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). Our non-commercial website is not targeting children under the age of 13; however, our website and content is appropriate for people of all ages.

Online Comment and Survey Forms

We use 123FormBuilder, a third party website, for our online comment forms; however, comments submitted through the online forms are sent directly to the Johnson City MTPO and is not retained by the third party. We use SurveyMonkey, a third party website, for our online survey forms. Information collected in the surveys is aggregated and anonymized to produce reports that show the total results from a survey question. No individual surveys are retained. To read more about SurveyMonkey, view their Privacy Policy.

Email Privacy Policy
We do not sell or distribute emails that are collected by Constant Contact, the email distribution service that we use. The information in Constant Contact is solely managed by the Johnson City MTPO. Anyone can subscribe or unsubscribe at any time. To read more about Constant Contact, view their "About Our Service Provider" page. Also, you may view Constant Contact's own Privacy Policy.

Retention of Information
Records needed to support our program functions are retained, managed, and accessible in record-keeping or filing systems in accordance with established Federal and State records retention laws. Records transmitted to this site will be identified, managed, protected, and retained as long as they are needed to meet historical, administrative, fiscal, or legal requirements.

Your Consent
By using our site, you consent to this privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. This policy was created on November 1, 2018.

Contacting Us

Johnson City MTPO
137 West Market Street
Johnson City, Tennessee 37604

Phone: (423) 434-6272
Fax: (423) 434-6280



Translate this page:

Current Events:

Join our Email List!